server 2008 R2 SP1 install fails
when i try to install sp1 2008 r2 fails code 800f0818. her eis windowsupdate.log contents.
2012-01-20 08:12:23:643 836 11b4 au ## start ## au: download updates
2012-01-20 08:12:23:643 836 11b4 au #########
2012-01-20 08:12:23:643 836 11b4 au # found no download approved updates.
2012-01-20 08:12:23:643 836 11b4 au #########
2012-01-20 08:12:23:643 836 11b4 au ## end ## au: download updates
2012-01-20 08:12:23:643 836 11b4 au #############
2012-01-20 08:12:23:643 836 11b4 au begininteractiveinstall invoked install
2012-01-20 08:12:23:644 836 11b4 au auto-approving update install, updateid = {977e0595-42da-4b87-8444-f692ae55155d}.101, forux=1, isownerux=1, hasdeadline=0, isminor=0
2012-01-20 08:12:23:644 836 11b4 au auto-approved 1 update(s) install (for ux), installtype=1
2012-01-20 08:12:23:644 836 11b4 au #############
2012-01-20 08:12:23:644 836 11b4 au ## start ## au: install updates
2012-01-20 08:12:23:644 836 11b4 au #########
2012-01-20 08:12:23:644 836 11b4 au # initiating manual install
2012-01-20 08:12:23:644 836 11b4 au # approved updates = 1
2012-01-20 08:12:23:645 836 11b4 au <<## submitted ## au: install updates / installing updates [callid = {a3d8b874-a420-43a1-a4df-2d907a5f83aa}]
2012-01-20 08:12:23:645 836 1658 agent *************
2012-01-20 08:12:23:645 836 1658 agent ** start ** agent: installing updates [callerid = automaticupdates]
2012-01-20 08:12:23:645 836 1658 agent *********
2012-01-20 08:12:23:645 836 1658 agent * updates install = 1
2012-01-20 08:12:23:659 836 1658 agent * title = windows server 2008 r2 service pack 1 x64-based systems (kb976932)
2012-01-20 08:12:23:659 836 1658 agent * updateid = {977e0595-42da-4b87-8444-f692ae55155d}.101
2012-01-20 08:12:23:659 836 1658 agent * bundles 1 updates:
2012-01-20 08:12:23:659 836 1658 agent * {8caad7ca-08f5-4601-b65c-6df9fd1a5550}.101
2012-01-20 08:12:23:677 836 a58 au getting featured update notifications. fincludedismissed = true
2012-01-20 08:12:23:677 836 a58 au no featured updates available.
2012-01-20 08:12:24:318 836 1658 agent warning: loadlibrary failed srclient.dll hr:8007007e
2012-01-20 08:12:24:385 836 1658 dnldmgr preparing update install, updateid = {8caad7ca-08f5-4601-b65c-6df9fd1a5550}.101.
2012-01-20 08:12:31:140 836 a58 au getting featured update notifications. fincludedismissed = true
2012-01-20 08:12:31:140 836 a58 au no featured updates available.
2012-01-20 08:12:52:615 5508 180 misc =========== logging initialized (build: 7.4.7600.226, tz: -0600) ===========
2012-01-20 08:12:52:615 5508 180 misc = process: c:\windows\system32\wuauclt.exe
2012-01-20 08:12:52:615 5508 180 misc = module: c:\windows\system32\wuaueng.dll
2012-01-20 08:12:52:614 5508 180 handler :::::::::::::
2012-01-20 08:12:52:615 5508 180 handler :: start :: handler: command line install
2012-01-20 08:12:52:615 5508 180 handler :::::::::
2012-01-20 08:12:52:615 5508 180 handler : updates install = 1
2012-01-20 08:13:03:966 5508 180 handler : warning: command line install completed. return code = 0x800f0818, result = failed, reboot required = false
2012-01-20 08:13:03:967 5508 180 handler : warning: exit code = 0x8024200b
2012-01-20 08:13:03:967 5508 180 handler :::::::::
2012-01-20 08:13:03:967 5508 180 handler :: end :: handler: command line install
2012-01-20 08:13:03:967 5508 180 handler :::::::::::::
2012-01-20 08:13:03:967 836 f34 au >>## resumed ## au: installing update [updateid = {977e0595-42da-4b87-8444-f692ae55155d}]
2012-01-20 08:13:03:967 836 f34 au # warning: install failed, error = 0x80070643 / 0x800f0818
2012-01-20 08:13:03:973 836 1658 agent *********
2012-01-20 08:13:03:973 836 f34 au install call completed.
2012-01-20 08:13:03:973 836 1658 agent ** end ** agent: installing updates [callerid = automaticupdates]
2012-01-20 08:13:03:973 836 f34 au # warning: install call completed, reboot required = no, error = 0x00000000
2012-01-20 08:13:03:973 836 1658 agent *************
2012-01-20 08:13:03:973 836 f34 au #########
2012-01-20 08:13:03:973 836 f34 au ## end ## au: installing updates [callid = {a3d8b874-a420-43a1-a4df-2d907a5f83aa}]
2012-01-20 08:13:03:973 836 f34 au #############
2012-01-20 08:13:03:973 836 f34 au install complete calls, reboot not needed
2012-01-20 08:13:03:973 836 f34 au setting au scheduled install time 2012-01-26 00:00:00
2012-01-20 08:13:03:973 836 f34 au successfully wrote event au health state:0
2012-01-20 08:13:03:975 836 11b4 au getting featured update notifications. fincludedismissed = true
2012-01-20 08:13:03:975 836 11b4 au no featured updates available.
2012-01-20 08:13:05:911 836 11b4 au updatedownloadproperties: 0 download(s) still in progress.
2012-01-20 08:13:05:913 836 11b4 au triggering offline detection (non-interactive)
2012-01-20 08:13:05:913 836 11b4 au au setting pending client directive 'install complete ux'
2012-01-20 08:13:05:913 836 11b4 au changing existing au client directive 'progress ux' 'install complete ux', session id = 0x1
2012-01-20 08:13:05:916 836 11b4 au successfully wrote event au health state:0
2012-01-20 08:13:05:916 836 1f8 au #############
2012-01-20 08:13:05:916 836 1f8 au ## start ## au: search updates
2012-01-20 08:13:05:916 836 1f8 au #########
2012-01-20 08:13:05:918 836 1f8 au <<## submitted ## au: search updates [callid = {897ed2c6-7779-400b-b82d-f4b0d1131aec}]
2012-01-20 08:13:05:918 836 12b0 agent *************
2012-01-20 08:13:05:918 836 12b0 agent ** start ** agent: finding updates [callerid = automaticupdates]
2012-01-20 08:13:05:918 836 12b0 agent *********
2012-01-20 08:13:05:918 836 12b0 agent * online = no; ignore download priority = no
2012-01-20 08:13:05:918 836 12b0 agent * criteria = "isinstalled=0 , deploymentaction='installation' or ispresent=1 , deploymentaction='uninstallation' or isinstalled=1 , deploymentaction='installation' , rebootrequired=1 or isinstalled=0 , deploymentaction='uninstallation' , rebootrequired=1"
2012-01-20 08:13:05:919 836 12b0 agent * serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7} managed
2012-01-20 08:13:05:919 836 12b0 agent * search scope = {machine}
2012-01-20 08:13:06:601 836 11b4 au successfully wrote event au health state:0
2012-01-20 08:13:06:605 836 1f8 au au received handle event
2012-01-20 08:13:08:139 836 12b0 agent * added update {977e0595-42da-4b87-8444-f692ae55155d}.101 search result
2012-01-20 08:13:08:139 836 12b0 agent * found 1 updates , 60 categories in search; evaluated appl. rules of 344 out of 987 deployed entities
2012-01-20 08:13:08:139 836 12b0 agent *********
2012-01-20 08:13:08:139 836 12b0 agent ** end ** agent: finding updates [callerid = automaticupdates]
2012-01-20 08:13:08:139 836 12b0 agent *************
2012-01-20 08:13:08:149 836 f34 au >>## resumed ## au: search updates [callid = {897ed2c6-7779-400b-b82d-f4b0d1131aec}]
2012-01-20 08:13:08:149 836 f34 au # 1 updates detected
2012-01-20 08:13:08:149 836 f34 au #########
2012-01-20 08:13:08:149 836 f34 au ## end ## au: search updates [callid = {897ed2c6-7779-400b-b82d-f4b0d1131aec}]
2012-01-20 08:13:08:149 836 f34 au #############
2012-01-20 08:13:08:149 836 f34 au featured notifications disabled.
2012-01-20 08:13:08:149 836 f34 au setting au scheduled install time 2012-01-26 00:00:00
2012-01-20 08:13:08:150 836 f34 au successfully wrote event au health state:0
2012-01-20 08:13:08:150 836 f34 au auto-approving update download, updateid = {977e0595-42da-4b87-8444-f692ae55155d}.101, forux=0, isownerux=0, hasdeadline=0, isminor=0
2012-01-20 08:13:08:150 836 f34 au auto-approved 1 update(s) download (not ux)
2012-01-20 08:13:08:150 836 f34 au #############
2012-01-20 08:13:08:150 836 f34 au ## start ## au: download updates
2012-01-20 08:13:08:150 836 f34 au #########
2012-01-20 08:13:08:150 836 f34 au # approved updates = 1
2012-01-20 08:13:08:152 836 f34 au au initiated download, updateid = {977e0595-42da-4b87-8444-f692ae55155d}.101, callid = {2465e01d-973f-43b0-bc3c-9f2d41f68390}
2012-01-20 08:13:08:152 836 f34 au setting au scheduled install time 2012-01-26 00:00:00
2012-01-20 08:13:08:152 836 f34 au successfully wrote event au health state:0
2012-01-20 08:13:08:152 836 f34 au au setting pending client directive 'download progress'
2012-01-20 08:13:08:154 836 12b0 dnldmgr *************
2012-01-20 08:13:08:154 836 12b0 dnldmgr ** start ** dnldmgr: downloading updates [callerid = automaticupdates]
2012-01-20 08:13:08:154 836 12b0 dnldmgr *********
2012-01-20 08:13:08:154 836 12b0 dnldmgr * call id = {2465e01d-973f-43b0-bc3c-9f2d41f68390}
2012-01-20 08:13:08:154 836 12b0 dnldmgr * priority = 2, interactive = 0, owner system = 1, explicit proxy = 0, proxy session id = -1, serviceid = {3da21691-e39d-4da6-8a4b-b43877bcb1b7}
2012-01-20 08:13:08:154 836 12b0 dnldmgr * updates download = 1
2012-01-20 08:13:08:154 836 12b0 agent * title = windows server 2008 r2 service pack 1 x64-based systems (kb976932)
2012-01-20 08:13:08:154 836 12b0 agent * updateid = {977e0595-42da-4b87-8444-f692ae55155d}.101
2012-01-20 08:13:08:154 836 12b0 agent * bundles 1 updates:
2012-01-20 08:13:08:154 836 12b0 agent * {8caad7ca-08f5-4601-b65c-6df9fd1a5550}.101
2012-01-20 08:13:08:155 836 12b0 dnldmgr *********** dnldmgr: new download job [updateid = {8caad7ca-08f5-4601-b65c-6df9fd1a5550}.101] ***********
hi,
generally, can perform following troubleshooting suggestions troubleshoot windows update issue:
suggestion 1: temporarily disable firewall , antivirus program test issue.
suggestion 2: disable windows update service, rename folder %windir%\softwaredistribution , restart windows update service.
suggestion 3: reset windows update components check result. detailed steps, please refer following microsoft kb article:
how reset windows update components?
http://support.microsoft.com/kb/971058
suggestion 4: run system update readiness tool (checksur.exe) scan , repair system files. if files cannot repaired automatically, may replace them manually. more information, please refer following microsoft kb , technet articles:
description of system update readiness tool windows vista, windows server 2008, windows 7, , windows server 2008 r2
http://support.microsoft.com/kb/947821
advanced guidelines diagnosing , fixing servicing corruption
http://technet.microsoft.com/en-us/library/ee619779(ws.10).aspx
suggestion 5: run sfc /scannow scan , repair system files. if corrupted files cannot repaired, may manually replace them. more information, please read following microsoft kb article:
how use system file checker tool troubleshoot missing or corrupted system files on windows vista or on windows 7
http://support.microsoft.com/kb/929833
suggestion 6: perform in-place upgrade repair whole system.
regards,
arthur li
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arthur li
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Windows Server > Windows Server General Forum
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