KB3172985 and Google Cloud Print

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so in education setting. use windows 10 pro , google cloud print. today, large majority of not able print using google cloud print. found this:

https://productforums.google.com/forum/#!topic/chrome/omdllyypcu0;context-place=forum/chrome

where users state google cloud print installation errors out. leads of uninstalling google cloud print , trying reinstall , encounter error. after install windows update (i never able find specified update), install succeeds , printing resumes. however, use wsus , windows 10 updates happen automatically reinstalls update removed. know can stop update install issue is, update stop on wsus server not appear same across systems. so, wanted check here , see if has reported issue , if not, see if has ideas going on?

hi forgiven,

1. kb3172985 cumulative update win10 1511, it's not recommended uninstall update;

2. haven't seen others report issue.

3. it's better invite engineer find out root cause why google cloud print not work. since in wsus forum, issues related unable install updates or related questions wsus server, we'll limited on troubleshooting google cloud print.

best regards,

anne

please remember mark replies answers if , unmark them if provide no help. if have feedback technet support, contact tnmff@microsoft.com.




Windows Server  >  WSUS



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