Bitlocker issue - regarding to KB2799926


hi

my customers encounter case regarding bitlocker encryption failed.

after checked microsoft tech forum, found 2 related articals.

  • https://social.technet.microsoft.com/forums/windowsserver/en-us/12ecd29a-b5e1-47ee-86bf-a19c76fbbff2/bitlocker-not-working
  • https://social.technet.microsoft.com/forums/windows/en-us/1267e05c-0a66-4979-b9ba-b8a87b560533/bitlocker-issue-unable-to-encrypt-the-os-drive-all-other-drives-are-ok

and after remove kb2799926, encryption failed case resolved also.

originally kb2799926 seems fix usb detected related problems. it's strange after removed kb2799926, bitlokcer works successful...is side effect update?

although found solution issue, customers need remove kb2799926 manually now, inconvenience.

does there hotfix fix issue? in mean time after customers don't need remove the kb2799926 when turn on bitlocker functions.

thanks,

iverson.

hi iverson.,

as far know there doesn’t found bug, can try following workaround steps encryption.

1. uninstall kb 2799926 , restart machine.

2. attempt encryption see if starts. if does, stop/cancel encryption.

3. re-install kb 2799926 , restart machine.

4. attempt volume encryption. fail ?

5. if yes uninstall antivirus machine , try encryption again.

i’m glad of you!


please remember mark replies answers if , unmark them if provide no help. if have feedback technet support, contact tnmff@microsoft.com



Windows Server  >  Security



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