Server 2008 R2 RDS farm - disconnected sessions

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hi,

i've spent hours looking explanation tried far has come blank, appreciate further suggestions.

have 4-server rds farm single rds broker, using dns round robin, internal , on same domain.  i'm finding @ given time there number of users disconnected session still listed alongside new active session same user on different member server in remote desktop services manager.  the session broker reconnecting disconnected sessions of time, there large number of instances every day (mostly on lunchtime after sessions have been idle 1hr+ , disconnected) doesn't happen , new session given instead.

example:

1. user logs in thin client @ 09:00, dns rr pops them on random farm server, contacts broker.  broker redirects user least-heavily loaded server , session correctly established expected.

2. user goes lunch or leaves desk period of time without logging off, session idle , goes disconnected state.

3. user returns desk, reconnects farm , given new session on new server, without disconnected session being used.

users, servers , times involved different on each 1 i've reviewed.  interestingly session broker event viewer log in applications , services log > microsoft > windows > terminalservices-session broker appears show events 1 of these sessions, either earlier 1 or later 1 far concerned hasn't been tracking disconnected session user reconnect them to.

question is, why users able connect onto farm member without being tracked session broker every time?  it's inconsistent , each server's settings have been triple-checked - farm name , broker name in session host configuration correctly match, ip address/nic listed each correct , option available , dns entries farm name exist 4 member server ip addresses.

isn't using web gateway or remoteapp configuration, "restrict remote desktop services users single remote desktop services session" set enabled.  the listed pair of hotfixes in other forums similar issues either related windows 2008 (pre-r2) or relates missing ip address value in session host configuration (not case here).  anyone have other suggestions?

many thanks




hi,

1. user logs in thin client @ 09:00, dns rr pops them on random farm server, contacts broker.  broker redirects user least-heavily loaded server , session correctly established expected.

2. user goes lunch or leaves desk period of time without logging off, session idle , goes disconnected state.

3. user returns desk, reconnects farm , given new session on new server, without disconnected session being used.

>>>from description, idle session ended instead of disconnect.

did configure session time limits end session?

i suggest try check if there session time limits has been configured group policy or in rds deployment.

for check group policy, run gpresult /h gpreport.html. or post report further research.

best regards,

jay

please remember mark replies answers if help.
if have feedback technet subscriber support, contact tnmff@microsoft.com.



Windows Server  >  Remote Desktop Services (Terminal Services)



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