Black Vertical lines when accessing our Program. Bug?

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hello,

we have user uses remote desktop on mac access our software.  every once in awhile gets black vertical lines on screen, , goes away if restarts remote desktop program.  sometimes persists , requires multiple attempts.  

is bug?  attached screenshot.  nm account needs verified attach when can.

any appreciated.

screenshot: http://imgur.com/xihgeyl




hi dphares,

thank highlighting issue. might indeed bug in our our caching. screenshot looks customer using software remoteapp. adding our issue tracker. can tell since when issue persist? has been there or did appear after specific update?




Windows Server  >  Remote Desktop clients



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