Disconnected mapped drive on Windows 2003 Server

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hi there

i running windows server 2003 r2 enterprise edition sp2, 32bit.  terminal server.  there mapped drive show "disconnected network drive".  if double click on it, go the drive wouldn't show total size , free space , continue show disconnected network drive.  way fix restart server. 

i have tried removing drive.  drive still shows in computer.  if right click , disconnect, pops message saying "the network connection not found."  if add drive via gui in computer, that drive letter not available. tried mapping drive via command prompt didnt' either. 

i tried using net use * /del command remove , doesn't .  after restarting server, mapped drive using persistenace yes switch issue has come after few days.

there application uses drive , drive letter , if "my computer" says disconnected, software won't work.  cannot change path unc path \\servername\sharename in software.

i googled , found somewhere suggested remove registry key.  after removing registry, had restart server , after few days, issue came back. 

i running symantec antivirus version 10.1.0.394.  googled , 1 suggested might symantec causing issue , gave symantec link link doesn't work either.  i not in position can upgrade antivirus newer version.  believe issue came when installed symantec remote agent on terminal server.  symantec backup exec version  2010  r3 is up-to-date as we speak.

i pulling hair , appreciate help.

regards,
itsandhu


solution:

uninstalled symantec antivirus version 10 server , restarted it.  its been more 10 days , issue hasn't appeared again.

regards,

itsandhu



Windows Server  >  File Services and Storage



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