All Terminal Servers (Win2K3 x64) hanging on login for up to 2 minutes, systems not sluggish

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weirdest thing have seen in while , want bounce off people here see think.

i have 3 windows 2003 x64 terminal servers. 8 processor machines 8-16gb or ram.

physical memory usage floating around 4-5gb, processor usage never spikes past 30%, when logged server, general operations (running office, browsing internet, etc..) works prefectly no delays. thought might have been physical disk issue, have confirmed not the problem.

starting month or ago, start noticing delays on login. are big delays. in cases, user enter credentials , once click ok, hangs on gsod upwards of 2 minutes. once in, fine.

so log in, , other thing seems locked task manager. if process has hijacked machine when try open task manager. while tm trying open, machine operates spec, , responsive. in cases open task manager , view running processes take on 10 minutes.

there 0 applicable errors/information in event logs.

any thoughts, cause i'm @ loss.

hello matt,

 

thanks feedback.

 

can try reinstall terminal server role? if there corrupt or missing in role, reinstallation may fix it.

 

if reinstalling role doesn’t fix issue, please consider perform clean boot. exclude 3<sup>rd</sup> party service or application running in background. if issue doesn’t occur in clean boot, can narrow down scope until finding underlying cause:

 

clean boot windows server 2003 manually

 

1.       click start, type msconfig in start search box, , press enter.

2.       on general tab, click selective startup.

3.       under selective startup, click clear load startup items check box.

4.       click services tab, click select hide microsoft services check box, , click disable all.

5.       click ok, , click restart.

 

this kind of hang issues without clue in event viewer may need debug memory , collect dumps analysis. it’s highly recommended contact microsoft customer support service (css) assistance problem can resolved efficiently. obtain phone numbers specific technology request please take @ web site listed below:

 

http://support.microsoft.com/default.aspx?scid=fh;en-us;phonenumbers

 

let know result if possible. thanks.

 

·         lionel chen

technet subscriber support in forum

if have feedback on our support, please contact tngfd@microsoft.com



Windows Server  >  Remote Desktop Services (Terminal Services)



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