The old "Windows Server 2008 R2 loses ability to connect to network share" thread

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seems liek wasn't ported new, not read-only forums now.

here's link original topic:

http://social.technet.microsoft.com/forums/en-us/windowsserver2008r2networking/thread/9f93508c-71fa-4807-b41a-8f558563afe3

 

i wanted know if there news on problem? myself can report it's still not working me.

i glad let know have come out hotfix issue. please download , install following link:

 

you cannot access remote server shares files , printers using smb protocol computer running windows server 2008 r2 or windows 7

http://support.microsoft.com/kb/2194664

 

more information hotfix

 

symptom

consider following scenario:

  • multiple users log on computer running windows server 2008 r2 or windows 7. these users use computer access remote server shares files , printers using server message block (smb) protocol. 
  • you log on computer access server.
  • the connection between computer , server timed out after connection stays in inactive status long time. or, connection fails because of network error.
  • you try reestablish connection computer using name of server.

 

in scenario, may unable reestablish connection. additionally, receive following error message:

error code: 0x80070035
network path not found.

 

notes

  • when issue occurs, can still access server using naming convention of server.
    example, can access server using qualified domain name (fqdn). or, can use ip address if cannot access server using short name.
  • if collect network trace when try access server, find there no traffic server. 

 

cause

 

this issue occurs because of error in mrxsmb10.sys driver.

mrxsmb10.sys driver specifies logon id first time connection established remote server  shares files , printers using smb protocol. logon id , name of server saved in server entry of smb redirector. example, logon id , 1 of following server names use establish connection saved:   

 

  • short name
  • ip address
  • fqdn

 

however, mrxsmb10.sys driver not update logon id after user used logon id logs off. therefore, attempt use name first connection fails regardless of user name.

 

resolution

 

download , install hot fix described in following microsoft knowledge base article:

 

you cannot access remote server shares files , printers using smb protocol computer running windows server 2008 r2 or windows 7

http://support.microsoft.com/kb/2194664

 

workaround

 

to work around issue, restart computer.

laura zhang - msft


Windows Server  >  Platform Networking



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