Reinstalling Desktop Experience feature fails with "update desktopexperience of package desktopexperience failed to be turned on. status: 0x80071a90"


on server 2008 r2 x64

installed desktop experience, after test , applying available windows updates, subsequently removed.

now trying reinstall feature, seems succesfull @ first, upon reboot, resumes installation.

and after 3 attempts fails error

"update desktopexperience of package desktopexperience failed turned on. status: 0x80071a90"

run "src /scannow" , retried same result.

i've found similar issue posted below, hotfixes stated in article aren not listed in "uninstall update".

http://blogs.technet.com/b/asiasupp/archive/2010/11/23/attempt-to-install-desktop-experience-failed-with-error-code-0x8000ffff-in-windows-server-2008.aspx

http://support.microsoft.com/kb/2500700/en-us

 

i thought maybe av conflicting windows defender, disabled mcafee vse, still same result.

any appriciated.


hi,

 

i noticed have mcafee installed.

 

based on our internal knowledge base, mcafee block access file sstext3d.scr.

 

at point, suggest temporarily uninstall mcafee , try install desktop experience in clean boot check result. detailed steps of how perform clean boot, please refer following microsoft kb article:

 

how troubleshoot problem performing clean boot in windows vista or in windows 7

http://support.microsoft.com/kb/929135

 

what’s result?

 

regards,


please remember click “mark answer” on post helps you, , click “unmark answer” if marked post not answer question. can beneficial other community members reading thread.


Windows Server  >  Windows Server General Forum



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