BSOD when installing Symantec Endpoint Protection 12.1.6 MP3 - System Thread Exception Not Handled

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i'm setting 2 new 2012 standard servers , installing symantec endpoint protection 12.1.6 mp3. i'm installing them unmanaged, custom, reduced sized clients disabled aside virus, spyware, , basic download features (as recommended symantec support). on 1 server (the dc) gets through install , runs updates bsod system_thread_exception_not_handled. after reboots sep services don't start , explore.exe process crashes every time try related file explorer. have run symantec cleanwipe utility things working again. the rds server doesn't through install. i'm @ loss @ moment.

hi dsweber,

thanks posting on technet forum.

>>on 1 server (the dc) gets through install , runs updates bsod system_thread_exception_not_handled

you check memory dump file figure below:

location: system properties->advanced->startup , recovery->settings

you post detailed information here.

besides, please check if following link helpful:

https://msdn.microsoft.com/en-us/library/windows/hardware/ff559239(v=vs.85).aspx

in addition, check if event logs recorded useful information after installed symantec application. 

best regards,

andy_pan




Windows Server  >  Windows Server 2012 General



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