Launching Remote desktop combined with Tricerat Printer redirect software issue

we had upgrade application server @ least 2008 in order maintain microsoft update support. server hosts application  served using iis. website landing page extremely basic, few links documents , "click here connect". if it's first time going there, there active x control prompts user install tricerat driver. after that, click connect , remote desktop session established application server, log in , check printers , none of network printers redirected. broken.

however, if simple start remote desktop session windows 7 machine directly , connect same application server, of printers correctly redirected , work perfectly. works.

how can internet explorer session work same way? have tried several ie versions, settings, etc. etc. server launching different version of rds? maybe 32 bit version verses 64? how in html coding can launch correct version?

currently in source of landing page is:

<div id=connectarea style="display: none">
<center>
        <table>
        <tr>
        <object language="vbscript" id="msrdpclient"
        onerror="oncontrolloaderror"
        onreadystatechange="oncontrolload"
        classid="clsid:7584c670-2274-4efb-b00b-d6aaba6d3850"
        codebase="msrdp.cab#version=5,2,3790,0"
        width=<% reswidth = request.querystring("rw")
            if  reswidth < 200 or reswidth > 1600 then
               reswidth = 800
            end if
            response.write reswidth %>
        height=<% resheight = request.querystring("rh")
            if  resheight < 200 or resheight > 1200 then
               resheight = 600
            end if
            response.write resheight %>>
        </object>
        </tr>
        <tr>
        <br>
        <font size="1" color="#000000" id="srvfontname" face="verdana, arial, helvetica">
        <div id=connectdisplay style="display:none">
        <id id=loggedinsrv>connected </id><i><span id="srvnamefield"></span></i></font><br></div>
        </tr>


<object id="v4 rdp client (nstl chk)" classid="clsid:050a3800-6c03-48a5-a6d7-14ccf18a700d"
codebase="v4rdpchk.cab#version=-1,-1,-1,-1">
</object>

any assistance on how can fix appreciated. tricerat supports printing through rds, works directly , not able assist me via landing webpage. stuck.

hi,

third party vendors tricerate fill gap passing clients printers automatically on rds. works correctly if rds directly instead of letting ie launch rds.

if understand correctly, third party software/solution used redirect client printers remote desktop session, , doesn’t work expected when users launching remote desktop via ie, in case, please contact third party vendor further assistance.

best regards,

amy

---

please remember mark replies answers if , un-mark them if provide no help. if have feedback technet subscriber support, contact tnmff@microsoft.com.

Windows Server  >  Remote Desktop Services (Terminal Services)